Your satisfaction is our biggest priority, which is why we gladly accept returns on any product, except sale items for up to 30 days from the date your order is received.* Refunds will be issued to the original payment method. Returns on orders older than 30 days can not be processed and are unable to be accepted.
To initiate a return contact us via email at Sales@Localbrandfl.com . Include the packing slip that was with your return shipment.
Return Package to:
713 Commerce Way Suite 22
Jupiter, FL 33458
Returns without an packing slip can not be processed and will not be accepted. If you need a duplicate copy of the packing slip, contact us at firstname.lastname@example.org
Returns will be processed within 3 business days after receiving them. Please note that it can take up to 14 business days (2 weeks) for the refunds to be posted to your original payment method.
In order to qualify for a full refund or exchange, all items must be returned in new and unused condition with their original packaging intact. This also includes any retail packaging that products are sold in. Do not ship the merchandise you are returning to us in its retail packaging, please use either the shipping box the product was delivered in or a new box.
We do not offer direct exchanges, to expedite the process just return your old item(s) for a full refund and place a new order.
*Shipping expenses are nonrefundable